This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our site, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Company name

• Shipping or billing information

• Any information submitted through forms or inquiries

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address

• Device information

• Browser type and version

• Pages visited and time spent

• Cookies and tracking technologies

2. How We Use Your Information

We use the collected information to:

• Provide and improve our products and services

• Process orders, inquiries, and customer support requests

• Send updates, marketing materials, or relevant information

• Enhance website performance and user experience

• Maintain security and prevent fraud

• Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve browsing experience

• Analyze site traffic and performance

You may disable cookies through browser settings, but some site functions may not work properly.

4. Sharing Your Information

We may share your information only with:

• Service providers (e.g., logistics, payment processors, technical support)

• Business partners involved in product delivery or collaboration

• Legal authorities when required by law

• Internal teams for operational purposes

We do not sell, rent, or trade your personal information.

5. Data Security

We take reasonable technical and organizational measures to protect your data from:

• Unauthorized access

• Data loss

• Misuse or disclosure

However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

7. Your Rights

Depending on your region, you may have the right to:

• Access personal information

• Request correction or deletion

• Withdraw consent

• Request data portability

• Object to the processing of your data

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or policies.

9. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: [TUOLIMA@TUOLIMA.COM]
Address: [NO.388 Wensan Rd, Xihu District, Hangzhou City, 310012.]
Phone: [+86-0571-28339001]
WhatsApp: [+86 186 5817 7668]